Privacy Policy
Last Updated: May 27, 2026
At Charwelln™, protecting your personal information is important to us.
This Privacy Policy explains how Art Home Interiors, Inc. collects, uses, stores, and protects information when you access our website or purchase products through our online store.
By using our website and Services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
To provide a secure and efficient shopping experience, we may collect certain information from customers and website visitors.
Information You Provide Directly
When you interact with our website, you may voluntarily provide information such as:
- Full name
- Email address
- Shipping and billing address
- Phone number
- Payment and transaction details
- Customer support inquiries
This information may be collected when you:
- Place an order
- Create an account
- Subscribe to marketing emails
- Contact customer service
- Participate in promotions or surveys
Automatically Collected Information
When visiting our website, certain technical information may be collected automatically, including:
- IP address
- Browser type
- Device information
- Operating system
- Website interaction activity
- Cookies and similar tracking technologies
This information helps us improve website performance, security, and user experience.
2. How We Use Your Information
Charwelln™ uses collected information for legitimate business purposes, including:
Order Processing & Fulfillment
- Processing payments
- Confirming purchases
- Coordinating shipping and delivery
- Providing tracking updates
Customer Support
- Responding to questions or requests
- Resolving order issues
- Providing account assistance
Website Improvement
- Enhancing website functionality
- Understanding browsing behavior and customer preferences
- Improving product offerings and user experience
Marketing & Promotions
If you choose to receive promotional communications, we may send:
- Product announcements
- Exclusive offers
- Brand updates
- Marketing newsletters
You may unsubscribe at any time.
Fraud Prevention & Security
We may use information to:
- Detect suspicious activity
- Prevent unauthorized transactions
- Protect website integrity and customer accounts
3. Payment Security & Data Protection
We take reasonable precautions to help safeguard your personal information.
Secure Transactions
Sensitive payment information is encrypted using secure industry-standard technologies such as SSL (Secure Socket Layer).
Restricted Access
Personal information is stored within secure systems accessible only to authorized personnel who require access for operational purposes.
No Full Card Storage
Charwelln™ does not directly store complete credit or debit card information after payment processing is completed.
Payments are securely processed through authorized third-party payment providers.
4. Sharing of Information
We do not sell or rent customer personal information to third parties for independent commercial purposes.
However, certain information may be shared with trusted service providers that assist us in operating our business, including:
- Payment processors
- Shipping providers
- Website hosting partners
- Analytics and advertising platforms
- Customer support systems
These providers may access information only as necessary to perform services on our behalf.
5. Advertising & Analytics Technologies
Our website may use cookies, pixels, and related technologies provided by third-party advertising and analytics companies to help improve marketing relevance and website performance.
These partners may collect limited browsing information across websites over time.
Examples may include:
- Meta (Facebook / Instagram)
- Shopify-related analytics tools
Each provider operates under its own privacy policies and data practices.
You may control certain advertising preferences through browser settings or third-party opt-out tools.
6. Cookie Usage
Cookies are small data files stored on your device that help websites recognize users and improve browsing functionality.
We may use cookies for purposes such as:
Essential Website Functions
- Shopping cart operation
- Checkout functionality
- Account login management
Performance & Analytics
- Understanding website traffic
- Measuring website effectiveness
- Improving user experience
Marketing & Advertising
- Delivering more relevant advertising content
- Measuring campaign performance
You may disable cookies through your browser settings, though some website features may not function properly afterward.
Additional information regarding Shopify cookies may be available through Shopify’s official policies.
7. External Websites
Our website may contain links to external websites or third-party services.
Charwelln™ is not responsible for:
- Third-party content
- External privacy practices
- Independent website policies
We encourage users to review external privacy policies before providing personal information to third-party websites.
8. California Privacy Rights (CalOPPA)
In accordance with the California Online Privacy Protection Act (CalOPPA):
- Users may browse our website anonymously
- This Privacy Policy is accessible through our website footer
- Policy updates will be posted on this page
- Customers may request updates or corrections to personal information by contacting us
Do Not Track Signals
Certain web browsers offer “Do Not Track” settings.
Because industry standards for DNT signals remain inconsistent, our website may not respond uniformly to all browser DNT requests.
9. Children’s Privacy
Our Services are not intended for children under the age of 13.
We do not knowingly collect personal information from minors under 13 years old.
If we become aware that such information has been submitted, we will take reasonable steps to remove it promptly.
10. Data Breach Procedures
Although we implement security measures designed to protect information, no online system can guarantee complete security.
If a significant data breach occurs that legally requires notification, we may:
- Notify affected users by email when appropriate
- Post notices through our website
- Take reasonable corrective actions as required by applicable law
11. Email Communications & CAN-SPAM Compliance
If you subscribe to marketing communications, we may send promotional emails related to:
- New products
- Brand news
- Special offers
- Home décor inspiration
In compliance with applicable email marketing laws:
- Emails will clearly identify the sender
- Users may unsubscribe at any time
- Opt-out requests will be processed promptly
Order-related transactional emails may still be sent when necessary.
12. Changes to This Privacy Policy
We reserve the right to update or revise this Privacy Policy at any time.
Changes become effective immediately upon posting to this page unless otherwise required by law.
We encourage users to periodically review this page for updates.